Receive free Delivery on all Australian orders over $50
The Island team run a tight ship! All products are packed and dispatched within 24 hours of our team receiving your order & same day dispatch if you order before 2PM AEST, except during public holidays and the festive season (Dec 24-Jan 2).
We’ll also keep you in the know with a couple of email updates – one to confirm your order and one to let you know it’s on its way!
How long will it your goodies take to arrive?
To get the most accurate estimate of how long your package of goodness will take, you should click on the following Australia Post links:
Within Australia: https://auspost.com.au/parcels-mail/delivery-times.html
Outside Australia: http://auspost.com.au/apps/international-post-guide.html
Delivery within Australia is between 2-5 working days.
NSW, Qld, Vic- 1-2 days
NT, WA, TAS & SA- 2-4 days
Overseas delivery varies between 4-12 working days. Estimated delivery times are as follows:
United State & Canada are 10-12 working days
European Union are 10-11 working days
New Zealand are 4-5 working days
If you require an express post service simply send us an email and we can arrange to have your parcel sent via express post – additional postage charges will apply for this service within Australia and overseas.
You can track your parcel here: https://m.auspost.com.au/view/home
Make sure you have your tracking number on hand that you should have received via email from Australia post when your order was dispatched.
Shipping options –
Free- All orders over $50 delivered within Australia are shipped free of charge! It’s the least we can do. If you’re close but not close enough get your paws on our Organic Paw Paw here.
Express - $14.95 We offer express shipping to selected areas in Australia. (Click here to see if you’re eligible)
International flat rate- $25 We ship to nearly everywhere** via registered airmail!
Express international- $39**
*All prices are inclusive of GST and are in Australian dollars (AUD)
**This price might be different depending on your home address, please email us for more information.
Kindly note that Organic Island cannot make guarantees on behalf Australia Post this includes if your package gets lost or damaged during transit or it arrives late.
Oops, I put in the wrong address
We all make mistakes! Contact us immediately to fix up any wrong details and we’ll do our best to make the changes. Please note if it has already been dispatched, we will not be able to edit any details.
Email us at email@example.com